I love to order from Barnes and Noble’s website. The books are always delivered quickly, and most of the time it’s cheaper than buying at the store. I still would rather shop for books in person, so I usually reserve online shopping for when I have a single, specific book I need to buy (like for school or Book Club). Last week, I saw that one of my favorite books was on sale for like $7 online, and since I didn’t yet own a copy I jumped right on it. As always, I got my “Scheduled to Ship” email almost immediately and the “On its Way” email shortly thereafter. Delivery was scheduled for Friday.
Friday morning I checked the tracking and saw that it was out for delivery as of 8:20am, so I was excited knowing that meant I’d have it when I got home.
Except, I didn’t.
Packages usually get left directly inside the door to our building, outside the “security gate” (that isn’t secure at all) and next to our mailboxes. I was surprised that not only was the package not there waiting but I didn’t have a “Sorry we missed you” tag or anything like that. Then I thought the UPS guy must have gotten in the gate and left it outside my apartment.
So, I thought I’d check the tracking again. Maybe there was a note saying I needed to pick it up from a local office. But I got online and there was a delivery confirmation saying the package had been delivered at 9:55am. At this point I started to freak out a little. Now, I know we’re talking about a measly $7 book. But it’s MY measly $7 book. Packages don’t actually get stolen, right? There was probably just a mix-up with the tracking information. It would be delivered tomorrow.
But it wasn’t.
I emailed Barnes and Noble, not knowing what else to do. Then I left this note by the building’s mailboxes:
I knew if someone had actually stolen my book, a note probably wouldn’t make much difference. But it made me feel better, like I was doing something to control the situation. All day Saturday and Sunday if Zipsie barked or I heard someone walking past our door I’d glance out the peephole, hoping to see my package miraculously returned. Alas, I did not.
Last night while I took Zipsie for a walk, I called my mom to ask her if that’s the sort of thing I should report to the police. I didn’t want to make a big deal out of it, but I thought maybe it was important to contribute to a paper trail if this was happening a lot in the area. Mom suggested I contact UPS to see if I could get specific information about where the package was left and then call the local PD with the information.
Zipsie and I got home and hung out for a bit, me feeling angry and sad that I might have actually been stolen from, thinking I’d wait for an email back from Barnes and Noble before deciding what to do. This morning I woke up to take Zipsie out and opened the door to this:
No box, no note of apology explaining a mistake had been made, but my book with the packing slip inside.
For a brief moment I felt very grateful. I had prayed over the weekend that the book would just be returned, and I recognized that my prayer had been answered. But then, I felt angry. Really angry. And I still do. I brought the book inside and didn’t even feel happy looking at it. It’s like I don’t even want it anymore.
Is that the most illogical reaction ever?
And I think it’s important to point out the irony of this entire situation. The book involved?